Shipping options and carrier-estimated transit times are calculated at checkout based on the destination. For time-sensitive orders, contact SpareHeartzHelp@gmail.com before ordering.

You will receive a tracking number once your item(s) are packaged and a shipping label is created.

All pieces are shipped via the carrier provided by your tracking number. Once your item leaves our facility, delivery is in the hands of the provided carrier.

If tracking shows delivered but you have not received your order, contact the carrier shown in your tracking information and email SpareHeartzHelp@gmail.com.

International deliveries may be affected by customs, natural occurrences, transfers between carriers, transportation delays, or customs and import charges after the package exits the United States.